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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This 8x7 feet Spotted Dark Chocolate Brown Big Cowhide Rug adds a touch of rustic elegance to any room. Made from high-quality cowhide, it features a unique spotted pattern in dark chocolate brown. Each rug offers a one-of-a-kind design, making it a truly unique addition to your home décor.
Please see attached pictures that show in detail the type and quality of the skin.
Other companies use generic photos and will ship you a similar rug. This is a photo of the exact skin we will ship and its measurements are accurate.
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Cowhide rugs are the skin of what was at one point a living animal. Our cowhides are high-quality tanned at one of the best tanneries in the world and each cut by hand. Irregularities in color and surface structure are due to leather’s natural finish and should be regarded as a quality feature while also underlining its natural characteristic. All our cowhides are by-products of the meat industry which means the animal was not killed in order to obtain its hide.
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