Free standard shipping on orders over $199
ORDER NOW AND IT SHIPS BY NEXT BUSSINESS DAY.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Excellent customer service experience with accommodating and understanding staff
High quality products with beautiful designs and fast shipping
Good communication, helpful staff, and easy exchanges for customer satisfaction
Pedro was very communicative when I inquired about 2 matching zebra ottomans He sent pics and a video and the transaction was a breeze He shipped via fed express and once received we couldn't be happier with the craftsmanship They are exactly what we were looking for
Beautiful springbok pelts. I was able to make a gorgeous vest for my future son in law. He said it's "epic"
Great quality, feels amazing, looks even better in person. Pedro was great to work with and it arrived quickly and as advertised. Will order again!
LOVE my rug! Great quality and fast shipping.
Superior customer service and a beautiful cowhide! It was great to be able to work with an actual person who replied quickly via text. Highly reccomend Cowhides USA.
Absolute fantastic. Both the fabric and quick shipping. I’ll definitely order again!
Excellent quality rugs! Great personal customer service as well!
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